Pilatus Lounge - Puerto Rico

“Fantastic spot for any group activity! This lounge is perfect for adults of all ages. The appetizers and cocktails are TOP, also a great place to get entertained and have a good time. I highly recommend reserving a section for your group, it makes the experience even better. I even came with a Batucada, and it was absolutely worth it!”

“We loved this place. We just celebrated my husbands birthday here and had an amazing time. We reserved a lounge space and karaoke. We had so much fun and everyone was so comfortable! We ordered some appetizers and lots of drinks and everything was just perfect.”

“Wow! This place is amazing! Excellent space for large groups, huge pool area, mini bowling alley for adults, and KARAOKE is a MUST! That's where the party atmosphere really gets going, with delicious hot snacks. The bar is top-notch; they could use a wider variety of IPAs, but overall, the selection is fantastic! The service is very good and attentive; our guests never lacked a drink or food.”

“The service wasn't the best for a weekday. When we ordered something, it took ages. One of the guests ordered a dish, and they brought the side dish they had on hand without notifying her beforehand. When she complained, they simply said the kitchen was closed, without offering any alternatives. Furthermore, a package deal was ordered, and then they charged a significant additional fee, which wasn't specified. The place needs better service, and the staff needs to explain things clearly to avoid surprises.”

“The place itself is great. Good atmosphere. We loved the karaoke, the DJ, and everything. What I didn't like was the service from the waitress who served us. She took forever, even though the place was empty. She didn't bring us what we ordered the way we wanted. She only came to our table sporadically. They definitely need customer service and hospitality training because if it weren't for the terrible service we received, I would have given it 5 stars. I booked the karaoke for 11:00, and they took ages to give us the room, and the place was already about to close. I was really disappointed with the service.”