Underpass Bar & Grill

“I recently came here for the first time and it was great! Our server Taylor was phenomenal! She was quick, efficient, very nice and constantly checked up on us. The food was incredible, my personal favorite has been the pub pretzels. It was fast and the prices are definitely reasonable for the quality of food. I will absolutely be back soon!”

“Our first time here and my girlfriend and I LOVED IT. Definitely coming back soon. Our server, Taylor, was so welcoming and was extremely helpful. I got the Caesar salad and it was one of the best salads I have ever had. Plus, the prices are super reasonable! We will definitely go again, especially if Taylor is our server, though all of the servers seemed super kind and friendly as well!”

“My boyfriend and I had a date night there on Saturday night April 11th. We had a 930 pm reservation and arrived a few minutes early. We were greeted by a lovely host and hostess and taken to our seats. Our waitress Caitlin was phenomenal and attentive, she made great suggestions on salad dressing for my boyfriends side salad and brought out our food in a timely manner. She had good pacing and made us feel welcome. She even complimented the closeness and cuteness of how my boyfriend and I looked together. It was a wonderful meal and a perfect experience, I would definitely go back again just for that but the food was delicious too.”

“We have been here plenty of times before and it’s been great. Last night was different. 😞 6:03pm: Arrived for our 6pm reservation. Party of 6. Seated within a couple minutes. We ask for a kids menu and are told “we don’t have a kids menu”. The website still lists a kids menu and they’ve had one on our past visits. The regular menu was also new and did not match the online menu. 6:25ish: No server at our table yet. We flag someone down, they say they’ll get our server and offer us a comped round of drinks. (Declined as we are not drinking) 6:30: Server stops by our table for the first time. We submit our entire order. 7:25ish: No food yet and not a single visit from our server since we ordered at 6:30. We flag down the server and ask for status. We are told they’re under new management, short staffed tonight, and our food should be up in 5 minutes. They offer to bring a couple complimentary apps. 7:35ish: They drop a couple complimentary apps off. 7:45ish: We finally get the food we ordered. We’ve loved this place in the past but this was a really really bad experience. We won’t be back for awhile. I hope they get things figured out.”

“This was a spot that I would frequent quite often since last summer. Gradually, it has gone down hill. Went there tonight with a couple friends. Service was great! Waitress was friendly. Although, she did forget to bring something we asked for at one point. And they were not busy by any means. The food was not good. I've always remembered having good experiences before but the food this time seemed like every ingredient that was used was cheap or reheated. Very disappointed with our experience. Probably won't ever be going back.”