Kona Grill Cincinatti

“Service from Jenna made us feel right at home. It was our first time. Not only was service top notch the food was outstanding! I had the ribeye and sweet chili green beans and my date had the stir fry. Avocado egg rolls as an appetizer!! All 11/10.”

“The food was great. I came in town and wanted to take my mother to a nice place to eat on Christmas. There were not many places open., Konami. I've been wanting to check this place out the pass couple of times I've traveled to Liberty Center. The food was yummy yummy. My mother loved her steak burger. The meatballs I rate them a yum-yum you have to try them perfect balance of sweet. I had the Picasso Roll and oh my I love the heat and tasty flavor 😋.”

“We went here on the weekend, Saturday to be specific so granted they are busy. We walk in around 8-8:15pm and are told we will have to wait an hour. We saw plenty of indoor and outdoor seating but their kitchen was backed up. The hostesses were rude acted like we were a chore to assist when all we did was say we wanted a table. Our friend made a comment about sorry for coming in so late and then the brunette hostess snapped at him saying "We close at 11pm" we wondered why they seemed so bothered about us being there if they closed in 3 hours . After 45 minutes our friend put in a reservation online for 9pm to see if that would help us gain a table. A girl with highlights called over a short blonde server and very clearly and loudly said "do you want to take this table? You don't have to if you don't want to." And pointed at us I thought that was super rude and made us feel like they didnt want us there. The first hostess got very upset seeing we put in a reservation. A blonde hostess sat us outside even though we said we prefer inside they claimed we would have to wait longer then maybe another half hour. I still have bugbites and the seats were uncomfortable. They sat us next to a play area where kids were screaming and the music of the restaurant and kids bop dj were clashing. We ordered everything at once because we just wanted to get the hell out of there. They put bacon in my friends food he doesn't eat pork and told the server this so that had to be fixed. Our other friend didn't get his food until our dessert came out even though he and my husband both ordered the same thing. This place is mediocre food for way way too much. Their sides (Bok choy, brussel sprouts and rice ) were nasty. The bok choy was like rubber and the brussle sprouts just tasted like they were brined in soy and vinegar. They gave us a puny slice of frozen tasting pumpkin pie that cost $17. (Think Frisch's but dry) We had 5 of us and 2 of us was a $200 check with tip. The ONLY reason they get 2 stars instead of 1 is because the fish and sushi was good and the server wasn't THAT rude but he seemed passive aggressive. The chicken was dry and tasteless rice was hard and nasty. Just don't waste your time money or efforts at this place. I would have talked to the manager but he was occupied with another table who also had complaints about their experience. We will never give this place our service again.”

“I decided to visit this location based on esthetics and the esthetics are pretty much all I can say I enjoyed. I ordered a frozen margarita flight and the drinks were partially melted upon arrival to me. The drinks were flavorful however. I ordered the Kona stir fry and it was definitely bland. I got chicken as my protein and the chicken seemed like an imitation version of chicken. I did let my server Angel know that I didn’t like the stir fry and wasn’t able to eat it and he told me he was sorry that I didn’t like my food and said I can leave a review regarding my food so I decided to do that. I don’t believe management was informed of my issues, I would like to think that they would have offered me something else from the menu or a discount on the bill but unfortunately I wasn’t given the opportunity to speak with them. I do not recommend this establishment for food, service, or drinks, only esthetics.”

“Our first impression of the restaurant was good. We were greeted and seated right away, which we appreciated. However, after we sat down, we noticed the table was dirty and wobbling, which made it uncomfortable and created a real risk of spilling our drinks.When the steaks arrived, the steak knives were brought later and they were greasy and dirty. We also ordered a salad, which honestly was not very good — mostly just leaves and half of a boiled egg. On top of that, we even found a produce sticker in the salad (see photo attached). The server himself was polite and attentive, but overall the experience was disappointing and I did not really enjoy the visit”