Ladurée Soho

“We dined for my birthday brunch at the SoHo location. From beginning to end, the experience was a delightful experience. We enjoyed a variety of cocktails including a not-too spicy and delicious Bloody Mary. The espresso martini not only boasted a full flavor, it was also beautifully presented. The food far exceeded our expectations in both visual presentation and gastronomical expression. We sampled salad, avocado toast and the seasonal quiche with carmelized pinions, goat cheese and spinach. Crème brûlée branch toast was light, airy and delicious. The flavor and presentation were magnificent. The tower of pastries outshined the brunch menu! Macarons, cakes, lemon tart , and quiche gave us a lovely sampler of the delectable delights available in the bakery. Following the meal, we sipped handcrafted cappuccinos, latte’s and different hot teas. This is a must see when you visit SoHo. Rafael runs the restaurant with such grace. The staff works together as an efficient team, everyone working hard to ensure the success of everyone. Rafael guides the staff while also welcoming and attending to every guest. His careful attention ensures that everyone enjoys a wonderful experience.”

“I had a wonderful experience at Laudrée SoHo in New York. Absolutely exquisite. This is truly top-tier French bakery at its finest. Everything felt refined and beautifully crafted, from the pastries to the overall atmosphere. You can really taste the quality and tradition in every bite. It’s the perfect place to enjoy authentic French flavors in the heart of the city. Highly recommended if you’re looking for an elegant and delicious bakery experience.”

“This place has gorgeous interiors! I went during the winter and everything was Christmas themed! I’d recommend going in the summer/ spring if you want to see the cherry blossoms or sit outdoors. Got the tea-time for two, the price is pretty steep around 50$ per person. The desserts were delicious- loved the Ispahan it was fresh and so tasty! The macaroons were very good, some of the flavors we didn’t like too much. The tarts were kind of disappointing, tasted pretty stale. The sandwiches were okay but the croissant sandwich was amazing! It also came with tea and a choice of cocktail/ mocktail, both of which were good. If you want the experience of a tea time and don’t mind spending def go for it. Otherwise I’d recommend ordering À la carte! Overall 4/5 stars from me!”

“We came here for my friend’s birthday, and I’ll start by saying this place is undeniably beautiful. The whole tea house vibe, especially the outdoor seating surrounded by greenery, makes you forget you’re even in the city for a moment. It’s definitely one of those spots you go to for the aesthetic and a cute girls’ day. We had a reservation for three and were seated right on time, so I highly recommend booking ahead because it does get busy. Now, onto the food… the menu is honestly very overpriced for what you get. I understand it’s SoHo, but paying around $25 for a sandwich that’s literally the size of a finger is a bit much. We ordered the tea for two ($95), which included a small selection: 4 macarons, 4 chocolate biscuits, a mini croissant turkey sandwich, a mini croissant salmon sandwich, two very small avocado toast pieces, and two biscuits with butter and jam. You also get a choice of coffee, tea, or champagne, which is nice but portion-wise, it definitely felt underwhelming. We added a Caesar salad and truffle fries, and I will say those were actually really good. Service wasn’t the best. It felt like our server was overwhelmed, so I don’t fully blame her, but it did affect the experience. One thing that stood out (and not in a good way) was that the jam we were served was expired (March 2025). We let them know, and they apologized, replaced it, and brought out a slice of cake, which I appreciated but still, that shouldn’t happen. Overall, I wouldn’t come back for the food or service, but I would recommend visiting at least once for the vibe. It’s a perfect spot for pictures, catching up with friends, and enjoying a pretty atmosphere but don’t go in expecting to be wowed by the menu.”

“Ladurée SoHo experience. I rarely leave bad reviews or provide this kind of feedback, but my experience at Ladurée SoHo has been the worst so far. Let’s start with the hostess, who clearly hated her job. She was obviously annoyed by our presence during lunch and my birthday celebration. We politely asked if any tables were available, but she gave a short, cold answer and even rolled her eyes while walking away to check for a table. When she came back and asked if we had a reservation, I told her I made one online, since it seemed necessary to do so. Our table was in the middle, under a tree, and, unsurprisingly, our glasses were covered in bird droppings. What a lovely start! The service was miserable, unprofessional, demanding, and somewhat ridiculous. Our server never said more than he needed to—taking our order and bringing the check. I believe his name was Rodrigo M., based on the check. All staff members stared at us, making us feel unwelcome. We decided to have a drink and some food, hoping to enjoy my birthday despite the poor experience. I ordered an almond croissant, but it arrived with chocolate inside, which was not what I ordered. The truffle French fries were soggy, and there wasn't enough ketchup for us to share. We didn’t want to bother the busy staff, who seemed more focused on checking if guests belonged there. When we finished, it took 20 minutes to get the server’s attention for the check. So, what’s the point of tipping 40-50%, as we usually do, when they don’t bother to acknowledge a “happy birthday” or apologize for the poor service? Throughout the entire visit, no one smiled. I understand people can have a tough day, but come on, people come to Ladurée because it’s known for great customer service. Now, here’s the worst part: since I love Ladurée, I wanted to get our usual that we get for snack, smoked salmon cucumber croissant and some pastries. But the person working there tried to sell us items that weren’t in the fridge, and they were displayed with flies all over the food. This is a serious health concern that needs to be addressed by workers, and by management team. If not, then by the health department, as someone could get sick! This situation is utterly ridiculous. I want the management team to contact us via email so we can discuss this issue, as it was very poorly handled. Thank you! I look forward to hearing from you.”