Serendipity 3

“I have been wanting to go here since the movie Serendipity came out! It was on my bucket list and I am SO glad I got to go this trip to NYC. It was even more whimsical and fabulous than I imagined and the frozen hot chocolate was everything I had hoped it would be and more! I ordered the Thai salad and it was extremely fresh and delightful, huge portion with loads of flavor. My friend had a beautiful BLT that she loved and we both had the best time enjoying the brightly decorated room upstairs. We made a reservation and got seated quickly when we arrived. There is lots of fun stuff you can parooz around while you wait, all super colorful. I seriously can’t wait to go back!! The staff was so friendly, kind, attentive and efficient. I ordered what my girl recommended and had no regrets because it was SO yum! I appreciate y’all so much and the space is wonderful, enchanting and a party all at once!”

“Definitely a 10 out of 10 that’s including the staff, the people, the food, the dessert and my experience there. First time going great experience definitely will come again! It was my birthday and my server along with other customers sang happy birthday to me it felt very nice :) Food and desserts are big portions so prepare to share; very fully. Would definitely like to try their tea party option next time.”

“Serendipity in NYC is such a fun and memorable experience! The decor alone sets the tone—playful, whimsical, and full of personality—making it feel like a true destination rather than just a restaurant. What really stood out, though, was how gluten-free friendly the menu is. There are plenty of options, and the staff is knowledgeable and accommodating, which makes dining there feel stress-free and inclusive. The service was excellent from start to finish—warm, attentive, and genuinely happy to help with menu questions or modifications. Add in the lively vibe, delicious food, and that signature Serendipity charm, and it’s easy to see why this place is so beloved. A must-visit whether you’re gluten-free or just looking for a joyful NYC dining experience!”

“What a fun place! It was vibrant and fun and you will leave with a very serious sugar high! The staff was very nice and attentive. Gabby was our server and she was lovely. I was nervous because of the reviews but went for the vibe. I will say, the food is 4 stars. The experience is 5 stars. We got truffle mac and cheese and that somehow felt bland. It was also the absolute worst espresso martini I have ever had. The burger, however, was great! I would say the food sounded like it was going to pack a punch with flavor but it didn't. The desserts definitely pack a punch!”

“It was fun for my family as our first time. We are happy we visited and enjoyed the atmosphere. The menus were fun and lots of options. The dessert was definitely the highlight, we had the banana split which was awesome. Nachos were average, salad was big but could have had more going for it. Kids liked their meals. Felt a little cruise shipish on the food. Would go back for dessert.”