Pitfire Pizza - Carlsbad

“The pizza was really good but I didn’t like the bread it was so thick and hard to chew. The salad dressing was great too.”

“Ordered Zoe's Pepperoni. The pizza impressed me with its fresh ingredients and reasonable size for the price. It brought back memories of my favorite hometown pizza, and I'm already planning to return next time I'm in the area.”

“First time to spitfire, possibly the last time. Arriving before five o'clock, we waited almost a half an hour. Then you have to order before you sit down and also pay first. After we sat down, we waited another half an hour before two pizzas came out. Nobody comes to you table except to bring the food. That's it. You go and get your own water and your own drinks. Ok, the pizzas are tasty, but not worth the wait with three little girls starving. This is not, i repeat, not a family oriented restaurant. I think people already are realizing that fact, so their order and pick up is their main business. This is a noisy place for young people and older folks with lots of patients. If you found this review helpful, please tap the thumbs up and follow me for other good places to visit.”

“The staff was friendly, the service was quick, but the food was average. A busy place full of kids with the line out the door on a Saturday evening. Even though it was kid friendly, there was a full bar and a variety of interesting cocktails. You have to order all your food at the bar, but they deliver to your table. For my wife and I it still comes down to the food and we both independently agree that it was a 3, and we tried several things. The garlic cheese knots were well cooked dough, but there was no garlic or mozzarella to be found anywhere. There was some parsley, and some powdered cheese sprinkled on them, but the sauce was OK. A 3. The chicken meatballs (only kind available) plussed up were OK, but not that tasty. OK texture and the bread and the dipping sauce worked well, but total still maybe a 3. And the real reason we went was to try the pizza. It was very well-cooked with a thin crust and a nice edge to it. The real fresh mozzarella cheese topping was good, and the pepperoni crisped up a bit in their excellent oven. It was delivered fast and hot. Overall, the pizza approached a 4, though not enough to bring the overall score up.”

“Some pitfalls for pitfire. I always hope a small business does well, and my hope for Pitfire is that they take some feedback. Perhaps at a slower time, the food and service would be better. However, we were really sad about our food. We placed a pick up order at 4pm for a 6pm pick up. When I arrived, a man was talking about being sat there for more than an hour waiting for his food. He was berated by staff, then yelled at “you got your pizza… GET OUT”. Another woman with a small child said she was leaving because she was waiting 30 min for a order she placed at noon for a 5:30pick up and it was now 6:15. She left without food. My experience was similar. I waited for 20 min and when asked how longI would need to wait, I was told “I have no idea”. Another person came in after and the staff said “oh! Yours is actually ready” in a shocked way when she gave her name. I was willing to overlook this if the food was good… but when all said and done it was cold, tasteless, and lackluster. The salads were just a whole head of romaine in a container with a side of dressing and a lemon wedge. The soup came with a sad piece of toast. Considering in taxes, tip, and “living fees” I added $20 to my order price, the fairly affordable listings start to seem over priced when you finally get your food. I hope they can turn it around. It looks cute, good location, and again a decent price before fees but overall not worth the time or money. I will likely not return with the customer service being the main complaint. EDIT TO ADD: Their manager Sarah was extremely kind and professional. She offered to make it right and the team is aware of the situation. Excited to try again under better circumstances.”