Jake's American Bar at Loews Royal Pacific Resort
American · Universal Orlando · $
3.6(319)
American · Universal Orlando, Orlando, FL · $
The Kitchen at Hard Rock Hotel is a Contemporary American restaurant in the Universal Orlando neighborhood of Orlando.
“This was the best choice made this weekend! The food was amazing. Buffet had everything we could have asked for. The staff was super friendly and the waitress made the morning. We will most certainly be recommending to anyone and well as stopping back whenever we can.”
“We visited The Kitchen at the Hard Rock Hotel for Thanksgiving brunch. It was awesome. Food was tasty, abundant, with a diverse menu and amazing deserts. Service is great, everyone was pleasant, friendly, efficient. The price was appropriate for a one time holiday brunch but not inexpensive. We loved the meal and our entire experience and will definitely do it again.”
“Absolutely loved the Acoustic Brunch today! Live music and the artist sounded amazing! Great selection of songs too. Our server Rachid was super friendly and helpful. Went to celebrate my daughter’s birthday and he even surprised her with a dessert! All of the food was super delicious and they even had custom stations to get specialty dishes made to order like Eggs Benedict, French Toast, and Omelets. Pricing was very reasonable and our group enjoyed the endless mimosas a lot. Thank you so much, will definitely be back! This is one of my favorite brunch spots….10 out of 10”
“The service was rather sub par and slow. Took a long time to get food and the server was more about pinching a penny than making a memory happy. We were there for my daughter and wife's birthday, I told them that ahead of time, not one mention of it. I asked for an arnold palmet and the second one came with out a lemon because the server said "it didn't look like you used the last one, so I didn't bring another." How penny pinching do you need to be to slip the garnish on a drink? We were also told we can't have any bacon on the side. They needed it all for their burgers that night. In the end the manager came over and brought bacon, and gave us an apology, plus some cookies for desert. That helped, and the food was still very good. Expensive but good. Lobster Mac was a bit bitter and bland but still tasty. Filet steak was perfectly done and the burgers were good for the kids.”
“I honestly feel like the owner of this restaurant is laughing at everyone who walks through the door. This place is an insult to the Hard Rock brand, and I don’t even know where to begin. Our bill was over $100 for one adult and two kids, with no drinks at all. The kids each got a small personal pizza from kids menu—the kind you can buy at a grocery store for under $5—and a cup of ice cream. That was $25 per child. I ordered a burger that came with a tiny cup of salad. The burger was no better than the cheapest McDonald’s burger—actually, McDonald’s might be better. The so-called “Kitchen Burger” had one meat patty, one leaf of lettuce, nothing else. The bun was soaked with something and so soggy it was impossible to pick up. That alone was $30. The total came to $105 including tax and tip (yes, I tipped—I’m decent and kind to the staff, unlike the greedy owner who is setting these prices). This experience was so bad that I’m convinced the owner and management know exactly what they’re doing. This place survives on tourists who won’t be back, and they clearly don’t care. I left feeling embarrassed and taken advantage of. Avoid this place. It’s not worth the money—or the frustration.”
Never miss a table
Watch The Kitchen at Hard Rock Hoteland we'll alert you.
More like The Kitchen at Hard Rock Hotel