Lume West Village

“I came in with zero expectations and left obsessed. The food was insanely good — fresh, flavorful, and worth every penny. But honestly, the highlight of my visit was the service. Nina was incredible. Warm, attentive, and genuinely kind. She made the whole experience feel personal and welcoming without hovering or forcing anything. You can tell she cares about people and loves what she does. Restaurants need more servers like her. Will absolutely be back. Great food. Even better service.”

“I came across this place by chance while I was next door at a bakery, and the atmosphere immediately pulled me in. The space is absolutely beautiful, with a low lit, cozy vibe that makes it feel intimate without being too quiet or stuffy. It’s the kind of place you can easily settle into and lose track of time. The staff really stood out. Everyone was incredibly kind and patient, not just with me but with every table around. It felt genuine, not forced, which made the whole experience even better. I ordered a glass of red wine and it was excellent, definitely one of the highlights. I also tried the chicken salad. It was good overall and fresh, but the chicken itself could have used more seasoning or flavor. It didn’t ruin the dish, but it’s something I would probably skip next time in favor of trying something else on the menu. Overall, I really enjoyed my experience and I’d absolutely come back, especially for the ambiance and service alone.”

“The place is beautiful. Full of architectural marvel. The lighting. The ceiling lighting. The chairs. The bar. The ambiance is gorg. Had the Salmon. It was really delicious. The portions are small but very good. The description of the dish makes you think there are sides but it is a bit more decorative. I had a strawberry drink and it was good. The drinks are beautiful The service is great❤️.”

“I came here after seeing so many videos praising the ambiance, and while the space was nice and the staff was friendly, the overall experience fell short of expectations. Service was slow throughout the evening. We waited a long time for our waitress to check in after the initial welcome, drinks took a while to arrive, and our food came out lukewarm, as if it had been sitting before being served. Unfortunately, this took away from the experience, especially since this was meant to be a birthday dinner. I noted on OpenTable that it was a birthday, but there was no acknowledgment at all, which was disappointing. I understand these things aren’t guaranteed, but a small gesture or mention would’ve gone a long way. The food itself was okay, though not memorable for the price. I also wasn’t aware the carbonara used an Italian-style bacon, which threw off the dish for me personally. Overall, not a terrible experience, but not what I expected based on the hype. With more attentive service and better pacing, I think this place could be much better.”

“We started our meal with the fried calamari and grilled octopus. The calamari batter was light and cooked to perfection, simply amazing. The octopus on the other hand was overcooked giving it a slight rubbery texture. The sauce and potatoes that accompanied the octopus were perfect. For main dishes we ordered the Bucatini Cacio e Pepe, Spaghetti Alla Carbonara, Rigatoni Alla Provenzana, and the NY Strip. All three pasta dishes were undercooked perhaps another minute or two and they would have made it to al dente. The portions were also smaller than expected. The Cacio e Pepe was dry and overly peppery even for this dish. The rigatoni dish looked and tasted like it was sitting while the other dishes were being prepared. The NY strip was cooked more medium than what I ordered, medium rare. The steak was covered with a tasteful pistachio crust however the steak itself was lacking some salt and pepper. The restaurant itself was perfectly decorated we really loved the lighting specially once it got dark out. They dimmed the lights and brought out candles to the tables. It was unfortunate that the food didn’t complete our special occasion.”