Terrazza at Hotel Casa Del Mar

“THANK YOU Casa Del Mar for saving our weekend!! We started off our 3 night stay next door at your sister property - Shutters on the Beach (see review). Due to a lot of unfortunate circumstances, we were able to stay in one of your One Bedroom Suites and we were SO HAPPY!! This room was quiet, spacious and exactly what we were looking for. Your rooms manager was so helpful and we couldn't have been more happy and relaxed with what you provided. Housekeeping (I think her name was Maritzia) was so prideful of making sure we had everything we needed - such a nice touch. Room service always arrived quickly and the food was hot and delicious. One of the bellman said that Casa Del Mar sometimes gets overlooked - and this is my hope that it gets more stays because of this. We will definitely return and can't wait to sing your praises!!”

“Great property and got lots of credits and other stuff that totaled almost $1,000 for our 4 night stay. If you have a Chase card, definitely book with them as you get 2 cents per point redeeming, and has a fair price on there. Breakfast is amazing, but if you don’t have breakfast credits be ready for it to be quite expensive. Room service does have a 20% fee which they didn’t tell you about beforehand, so be aware of that. Overall, wonderful experience!”

“Casa del Mar is absolutely gorgeous, and the entire experience was outstanding from start to finish. The service was incredible and the food was delicious. A special shoutout to Brian at check-in. I had accidentally booked the wrong date, and he went completely out of his way to accommodate me. That kind of service is rare and very much appreciated. Highly recommend!!”

“Love the hotel bar here. Drinks are amazing. Customer service is great. Jairo is incredible!!! Very friendly and makes the best drinks. I’ve come back 3 times just for Jairo and his drinks. Amaro is great too. Good vibes.”

“We had a great welcome at Hotel Casa del Mar - the entrance staff were all very nice and set a good first impression. The room was clean and comfortable. There was a bit of noise from outside, but not a deal breaker for us. One part that didn’t feel great was the restaurant experience. The front staff wasn’t very welcoming, and when I asked for a dessert menu, I was told it’s a dining restaurant and we’d need to order a full meal to sit there. Otherwise, we could sit in the lobby and order dessert. It came across a bit judgmental and honestly felt rude. Another thing that caught me off guard was the $60 per night resort fee. I didn’t notice it during booking and only realized it at check-in when reading through the amenities. It felt a bit hidden, and I can see how others might miss it and be surprised later. Amenities are nice overall, but many of them require going to their sister property, Shutters on the Beach (like bike rentals or weekend yoga). I personally expected more of these to be available on-site instead of having to go to another hotel. Overall, we had a good stay, but there were a few things here and there that were surprising, and the restaurant interaction definitely left a negative impression.”