
Genisa Wine Bar
Italian · Janesville · $$
4.6(341)
Italian · American · New Hartford, NY · $
Aqua Vino New Hartford is an Italian American restaurant in the New Hartford neighborhood of New Hartford.
“Our first time here! Loved it! We came around 1:30 pm on a Sat. We were 2 of 5 customers so it was like we had the entire place to ourselves. Mike was awesome! I have food allergies, he was kind enough to recommend the perfect dish. My husband loved the authentic riggies. We even got dessert!”
“This is a review of our experiences at Aqua Vino Restaurant (8655 Clinton St). Parking was very easy and convenient, as they have their own dedicated lot, making arrival and access seamless. The ambience was well balanced, with comfortable lighting and a pleasant atmosphere that was not too noisy, allowing the four of us to enjoy a smooth and uninterrupted conversation throughout the meal. The food was excellent overall. Standout dishes included the calamari, fresh greens, and a well-prepared filet steak. Dessert was equally impressive, with the pistachio cake and raspberry cheesecake being clear highlights to finish the meal. Service by Jordan M was outstanding. Her energy matched our table perfectly, she provided strong menu recommendations, remained attentive throughout, and even thoughtfully offered a military discount, which was greatly appreciated. Overall, this was a well-executed dining experience with high-quality food, excellent service, and an environment that supports both enjoyment and meaningful conversation. Keep up the great work, Jordan and Aqua Vino!”
“So b day very friendly staff :) price is wayyy up there but ok for kind of restaurant :) as expected... food is ok but not presented in good quality :) like the chicken something came with a plate with melted cheese burned over red sauce no chicken in sight looked like a plate with leftovers to throw out... The other meal wasnt bad included a pic but the steak on stick when you say steak its salt pepper nothing else steak is not meant to flavor like chinese food spicy sweet bitter vinegar what ever that was its not that kind of restaurant i think as the other meals were same mistake ? noone ate ...Maybe change to chinese restaurant or upgrade seasoning as a high quality restaurant as this is one of best in our area... Out of 14 meals 2 were good rest were bitter flavored meat?!?!?! And the drink i had lavendar mix i am allergic to lavendar so they took out that part but drink was fantastic with the rest of the mix .... And a bill 700$ needs aloooot more... And another b day just added this time brunch 14 ppl and same story.... added pics ... Food is not just for looks it needs seasoning....If you want loyal customers... And not just one visit and never again...”
“Leaving this comment to further comment on the one Nina left from last Sat night. I was going to take time out to post a negative review, but as a server myself, I am well aware that a Restaurant as a whole shouldnt be tainted by a negative experience with a server. I thought the food was EXCELLENT. I had the Chicken Riggies. Very good! My partners chicken francaise was a little bland and chicken could have been a little pounded down a bit/ flattened to be a little less thick. Would love to try another couple of dishes. And the bread is to die for- what ever is in that butter lol I wont go onto fully name our server... "T" (lol) She could be a great person in general but service was horrible. The place was fairly slow- maybe 4 tables of guests in our dining area. We sat there for 45 minutes (literally) before she came back to ask us what we would like to order for out main entree's. My wife had a question about a side (some crusted broccoli with a sort of cheese- just wanted a better description) and she was pretty short with almost a rude tone that we asked about it. Then brought us that side which we didnt order (mistakes happen. Thats fine). Another guest nearby dropped a plate or a drink- and I think thats what probably bothers me more than anything- it was pretty loud and she was embarassed, laughing it off a little bit but youd think someone would have come over to help them clean their table and check in on if they were ok, needed refills etc and/or to reassure that everything was "all good". Pretty sure they had the same server. No one at all came over to them for the longest time. We didnt see the server again for a long while so we stopped a hostess or busser girl and asked for info about deserts, which she kindly brought to us. "T" came back- never actually asked us if we wanted anything further, deserts, refills, coffee... but then brought us someone elses check. Blamed the kitchen for being busy but it clearly wasnt busy at the time that we were there. Just really disappointing in the service itself. Just got back from a nice dinner out at Olive Garden and the girl was super friendly, and genuine and attentive. It really makes a difference the kind of energy that holds up an establishment... especially front of house. But it is a beautiful atmosphere and loved the fresh roses on the tables to get the mood. Cozy and relaxing and otherwise very nice ♡”
“I came here with my boyfriend for his birthday and it was our first time. We both ordered the “8 oz” filet mignon, mashed potatoes and crispy onions. The filet mignon was extremely underwhelming and dry. Mine was undercooked but I didn’t have the time to send it back and wait. The mashed potatoes tasted like they came from a box and were horrible. We ordered a side of broccoli that was good. Overall we weren’t impressed and disappointed at the quality.”
8655 Clinton St 8655 Clinton Street, New Hartford, 13413, United States
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