
Swan London
Bankside, London, SE1 9DT · $$
4.5(5,334)
London, London W1B 4QR, UK · $$$
Gaucho Piccadilly is our flagship restaurant, housed in a stunning townhouse just off Regent Street, offering the ultimate Gaucho experience in the heart of the West End. Here, you’ll find impeccable Argentinian steaks, vibrant Latin American flavors, and a perfectly curated drinks list, all served with elegance in the former residence of a Spanish Ambassador.
“During my two weeks in London, I visited four different steakhouses, including several high-end places, and this was definitely the best one. The meat here was simply the best — perfectly cooked, excellent quality, and much more memorable than in the other steakhouses I tried. Among the luxury steakhouse options in London, this one stood out the most for me.”
“We had our first visit and it was such a delight! The staff were spot on—welcoming us like old friends and knowing the menu like pros. The food was simply delicious, and the atmosphere made it all the better. Service was quick and attentive without feeling pushy, and everything was spotless. Can’t wait to come back!”
“Gaucho Piccadilly delivers an undeniably enjoyable dining experience, combining warm, attentive service with an elegant atmosphere in the heart of London. The staff struck the perfect balance between friendly and professional, making us feel genuinely welcome throughout the evening. The standout dish was undoubtedly the steak, expertly cooked, beautifully seasoned, and exactly what you'd expect from a restaurant renowned for its beef. It was the highlight of the meal and a reminder of why Gaucho has earned its reputation. That said, while everything was executed to a high standard, the overall experience stopped just short of being truly memorable. It lacked that distinctive "wow" factor that elevates a meal from excellent to exceptional. Its prime Piccadilly location also gives it the feel of a popular tourist destination rather than a hidden culinary gem. A special mention goes to the live saxophonist, whose performance added a sophisticated and relaxed ambience to the evening. It was a wonderful touch that enhanced the overall atmosphere. An excellent meal with impeccable service and fantastic steak. While it may not be the most unforgettable dining experience in London, it's a reliable choice for quality food in a vibrant setting. Thank you for a lovely evening.”
“They tried to add a 13% 'service charge' after I had ordered. :-( This is the latest scam. While they say 100% goes to staff, this does not convert to a base wage. Staff will get lower pay for sick leave, holiday, and find it harder to show a base pay when applying for rental accommodation or when applying for a loan (house or a car). 20% of that amount will also go straight out as VAT, so 100% will never make it into the hands of the staff. Pay a proper wage, increase prices, and stop adding extra charges after a client orders. I felt that this was misleading and deceptive conduct. While the food and staff were good, I will never eat here again due to this practice.”
“Disappointing steaks despite great service and atmosphere The waiters were polite and well mannered. Unfortunately, the food did not match the service. To our surprise, the steaks were of low quality, tough and very chewy, even though we ordered their flagship dish and exactly what the waiter recommended. The filet, which was marinated and supposed to be tender, had tough and chewy parts. It seems the catch is that they marinate the back end of the filet, the part that contains more tendons and yet they charge the highest price for it. On top of that, the doneness was off; we asked for Medium-Well but received Medium. The sirloin steak was also full of gristle and tendons, chewy, was grilled over high heat, burning edges but medium inside. In short, we ordered 4 filet and one sirloin, and only one filet was actually okay. It was incredibly disappointing and really ruined the mood, especially since we paid a hefty amount—£378. To be fair, the staff handled the situation well. The waiter noticed our plates and realized something was wrong. The manager then approached us and asked how the meals were. She was very nice and understanding, promising to pass our feedback to the chef. After we paid and left, she actually ran out after us to apologize again for the unpleasant experience and offered a 50% refund on the steaks we didn't eat. While we highly appreciate the manager's excellent customer service and kindness, the meat quality itself was a major letdown for a steakhouse”
25 Swallow Street, London, W1B 4QR, United Kingdom
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