
Osito's Tap
Mexican · Chicago · $$
4.7(402)
Mexican · Exton, PA · $
Al Pastor is a Mexican restaurant in the Exton neighborhood of Exton.
“Taco Tuesday! Al Pastor had some taco specials that were very good. The three of us had five different types of tacos and liked them. All. Are waitress was very pleasant and eager to help us. We sat outdoors in beautiful weather and enjoyed the atmosphere.”
“Fun way to celebrate Cinco de Mayo! Joey was our server and was terrific. Had a chance to talk to Mgr. Melissa too as we are new to the area and she was a delight. We look fwd to coming back and trying more things on the menu!!”
“Autumn C was our server She provided excellent service. She is very good at making sure your food is perfect. She was very attentive. Couldn't have asked for better service. A+ five stars.”
“the atmosphere & service were great. i got a wet burrito with carnitas and it was big, i had to ask for a knife to eat it which is fine and it tasted fine nothing special. it also came with fries which i thought was weird. i liked the chips and salsa!”
“I entertained a large group of clients here today. Food was good, delicious nachos, tasty tacos, drinks were mid. Here's the reason for the crappy review: Absolutely the worst server I had ever experienced in all my years entertaining customers. If you get a guy named Doug, ask for someone else. Dude took our order, brought out our first round of drinks, then disappeared. I had to physically go up to the bar to order the next round for my table because Doug was too busy chatting with his buddies at the bar. When he brought out the drinks I had ordered, he spilled some beer on my customer's shoulder.. not even an apology. Again we didnt say anything. Other people brought out our food, no Doug of course. We waited at our table another 30 minutes and he never checked on us one time. I had to find Doug later on to ask him for our check and again, he was at the bar chatting with his friends who ended up apologizing for him for being a distraction. The bill was over $500 with 20% gratuity already added to the bill. Thanks for nothing "Doug". I should have received half your tip since I did all the waiting for you in an effort to salvage the experience for my customers. I'll never be back to this place as a result. Its a shame that 1 crappy server makes this restaurant look so bad. Sorry for the review, I hate doing this but this guy absolutely needs to find a different career. For context, I was polite, friendly and calm throughout the entire experience. Waited till now to say my peace and vent frustrations. Unfortunately, most customers react to bad experiences by just never going back after something like this. Management needs to at least hear some criticism as to why this customer will not be back. Bad days happen, I get it, but this guy could care less and is making your restaurant have a bad name.”
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